Key Responsibilities

• Answer and direct incoming phone calls and emails in a professional and timely manner
• Book and manage reservations for charter flights, training events, and special programs
• Respond to inquiries regarding flight training courses, rates, charters, and events
• Proctor aviation knowledge tests in accordance with company and regulatory guidelines
• Maintain accurate records, files, and documentation for students, training programs, and operations
• Create and organize training folders for students, ensuring completeness and compliance
• Assist in developing training proposals and supporting materials
• Order and manage office supplies, flight training materials, and related resources
• Provide administrative support for special projects as assigned
• Collaborate with team members to ensure smooth daily operations and high-quality customer service

Qualifications & Skills

• Strong administrative and organizational skills with high attention to detail
• Excellent verbal and written communication skills
• Computer savvy with proficiency in standard office software and database systems
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
• Customer-focused mindset with a professional and courteous demeanor
• Team-oriented with the ability to work independently when required
• Previous experience in aviation, training environments, or administrative support is preferred but not required

Work Environment

This position operates in a dynamic aviation setting requiring adaptability, professionalism, and a commitment to accuracy and service excellence.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.